Contact information

Contact Ruxin’s Radiance Collection

Have a question about our natural crystals, gemstone jewellery, Dzi bracelets, agarwood, S925 jewellery, your order or delivery?

We’re happy to help.

Email: support.ruxinsradiance@gmail.com
WhatsApp: +60 12-215 5168
Shopify Inbox: Use the chat feature available on our website.

For order-related enquiries, please include your order number so we can assist you more efficiently.

For damaged, incorrect or incomplete orders, please also provide your tracking number and clear photos or video where applicable.

Need an urgent or faster reply?
Kindly contact us via WhatsApp for quicker assistance during our business hours.

Monday – Saturday: 11:00 AM – 9:00 PM
Sunday & Public Holidays: Closed
Time Zone: Malaysia Time (GMT+8)

Messages received outside our business hours will be attended to as soon as reasonably possible on the next business day.

Ruxin’s Radiance Collection
Taman Desa Pesona, Jalan 17/21E
46400 Petaling Jaya, Selangor
Malaysia

Please note: We primarily operate as an online store. Please contact us before arranging any visit or collection.

Registered Business Name: My First Store Dot Com
Business Registration No.: 201003194340
Trading Brand: Ruxin’s Radiance Collection

Thank you for choosing Ruxin’s Radiance Collection. We look forward to assisting you.